Privacy Policy

Last updated on: December 11, 2025

1. Personal Data Administrator

The administrator of your personal data is Zenith Business Flow Consulting SAS, with its registered office at 24 Rue de Dunkerque, 75010 Paris, France. For any matters concerning data protection, you can contact us via email at privacy@zenithflow.fr.

2. Scope and purpose of data processing

We process your personal data for the following purposes:

  • Provision of services: To enter into and perform a contract for consulting services, including communication related to the project, managing access to our client portal, and delivering project outcomes.
  • Payment processing: To issue invoices, process payments, and fulfill our accounting and tax obligations as required by French law.
  • Communication: To respond to inquiries submitted through our contact form, email, or other communication channels, and to send marketing communications if you have provided consent.
  • Analysis and statistics: To improve our website and services by analyzing user traffic and behavior. This data is typically anonymized or aggregated and does not identify you personally.

3. Your rights under GDPR

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  1. Access your personal data
  2. Rectify (correct) your data
  3. Erase data (right to be forgotten)
  4. Restrict data processing
  5. Data portability
  6. Object to data processing
  7. Withdraw consent for data processing at any time
  8. Lodge a complaint with a supervisory authority (the CNIL in France)

4. Cookies

Our website uses cookies to enhance functionality and improve your user experience. Cookies are small text files stored on your device.

  • Necessary cookies: These are essential for the website to function correctly, such as maintaining your session or securing forms. They do not require your consent.
  • Analytical cookies: These help us understand how visitors interact with our website by collecting anonymous information. We use these cookies only with your explicit consent.

You can manage your cookie preferences at any time through your browser settings or our website's cookie consent banner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. This includes data encryption, access controls, and regular security audits to ensure the integrity and confidentiality of your information.

6. Data Disclosure

We do not sell your personal data. We may share your data with trusted third-party service providers (e.g., payment processors, hosting providers) only when necessary to provide our services. These providers are contractually obligated to protect your data.